Dr. Marvin Marshall on Education and Parenting

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Counterproductive Approaches

Learning requires motivation, but motivation to learn cannot be forced. Highly effective teachers realize this, so they prompt students to want to put forth effort in their learning by creating curiosity, challenge, and interest in meaningful lessons. In addition, however, and especially with youth in poverty, these successful teachers also create positive relationships with their students by practicing positivity, choice, and reflection. These practices are part of the Discipline Without Stress Teaching Model. This teaching model avoids approaches that inhibit motivation for responsibility and learning.

Following are 10 counterproductive approaches that are commonly used. Unfortunately, they are so counterproductive that they actually exacerbate the increasing dropout rate of students—especially in low economic areas.

1. BEING REACTIVE
Teachers too often become stressed by reacting to inappropriate behavior. It is far more effective to employ a proactive approach at the outset to inspire students to want to behave responsibly and then use a non-adversarial response whenever they do not.

2. RELIANCE ON RULES
Rules are meant to control, not inspire. Rules are necessary in games but when used between people, enforcement of rules automatically creates adversarial relationships. A more effective approach is to teach procedures and inspire responsible behavior through expectations and reflection.
See Rules.

3. AIMING AT OBEDIENCE
Obedience does not create desire. A more effective approach is to promote responsibility; obedience then follows as a natural by-product.

4. CREATING NEGATIVES
The brain thinks in pictures, not in words. When people tell others what NOT to do, the “don’t” is what the brain images. Example: “Don’t look at your neighbor’s paper!” Always communicate in positive terms of what you DO want. Example: “Keep your eyes on your own paper.”

5. ALIENATING STUDENTS
Even the poorest salesperson knows not to alienate a customer, but teachers too often talk to students in ways that prompt negative feelings. Negative feelings stop any desire of students to do what the teacher would like them to do. People do “good” when they feel “good,” not when they feel bad.

6. CONFUSING CLASSROOM MANAGEMENT WITH DISCIPLINE
Classroom management is the teacher’s responsibility and has to do with teaching, practicing, and reinforcing procedures. Discipline, in contrast, is the student’s responsibility and has to do with self-control. Having clarity between these two is necessary for both preventing and solving problems. See Classroom Management.

7. ASSUMING
Too often, teachers assume students know how to do what is expected of them. A more effective approach is (a) teaching expectations and procedures, (b) having the students practice, (c) having students visualize the process, and later (d) reinforcing the procedure by having them practice again. This process is necessary in order to have students be successful in performing the activity.

8. EMPLOYING COERCION
This approach is least effective in changing behavior. Although teachers can CONTROL students temporarily, teachers cannot CHANGE students. PEOPLE CHANGE THEMSELVES, and the most effective approach for actuating students to change is to eliminate coercion.
NOTE: Noncoercion is not to be confused with permissiveness or not using authority.

9. IMPOSING CONSEQUENCES
Although consistency is important, imposing the same consequence on all students is the least fair approach. When a consequence is imposed—be it called “logical” or”natural”—students are deprived of ownership in the decision. A more effective and fairer approach is to ELICIT a CONSEQUENCE or a PROCEDURE TO REDIRECT IMPULSES that will help each student become more responsible. This can easily be accomplished by asking people if they would rather be treated as a group or as individuals. They will readily have a preference to be treated as individuals and have ownership in the decision that will help them, rather than hurt them.

10. RELYING ON EXTERNAL APPROACHES
We want to assist young people to be self-disciplined and responsible. Both traits require internal motivation, but rewarding behavior and imposing punishments are external approaches. They also place the responsibility on someone else to instigate a change and, thereby, fail the critical test: How effective are they when no one is around? The greatest reward comes from the self-satisfaction of one’s efforts. In addition, by rewarding kids with something they value (candy, stickers, prizes), we simply reinforce their childish values—when what we really hope to do is to teach them about values that will last a lifetime.

In contrast to these counterproductive approaches, the DISCIPLINE WITHOUT STRESS TEACHING MODEL uses approaches that eliminate counterwill, the natural response to coercion.

A more comprehensive list can be downloaded from Counterproductive Approaches.

Substitute Teachers

A communication to me indicated that it would be difficult to have a substitute fully understand the system if the teacher hadn’t actually read the book.

I responded that a substitute teacher did not need to know the system at all. Also, I use the term “guest teacher” because of the influence it has on students. When I was an elementary school principal, as soon as the day started I was in the “substitute teacher’s” classroom and introduced the substitute by announcing that we had a guest teacher that day and that I knew the students would treat the teacher accordingly. Expectations for responsible student behavior were established immediately.

As a teacher, I had the following one-page at the top of my substitute teacher handbook:

GUEST TEACHER INFORMATION

Read to Each Class at the START of the Period:

This class understands levels of development. It is the basis of discipline in this classroom. A guest teacher need not be versed in the system to use it.

It is the responsibility of the class members to maintain their own discipline. Students know that they choose their own level of development.

If students behave and do the given assignment, they are on Level C or Level D and should not present a problem.

Level B students are the ones who defy your authority, act inappropriately, or are not good hosts to the guest in the classroom today. My students know that they alone choose their level of development and that they will accept the responsibility for their choice. I need a list of Level B students so they can carry out the assignment that goes along with their choice.

Please leave me a list of students who choose to act on Level B.

———

Upon my return, I had an individual conversation with each student on the list and ELICITED a CONSEQUENCE to help the student remember and would also ELICIT a PROCEDURE to redirect future impulsive behaviors.

Some Challenges of Classroom Teaching

Work and learning both require effort. However, they are so different that I devoted the epilogue in my book to the differences between “work” in employment and “work” in learning. The differences are so apparent to me that the only time I use the word “work”—as in “homework”—is in the index.

With this in mind, enjoy the following e-mail I received.

Have you heard about the next planned “Survivor” show? Three businessmen and three businesswomen will be dropped in an elementary school classroom for 6 weeks.

Each business person will be provided with a copy of his/her school district’s curriculum and a class of 28 students. Each class will have five learning-disabled children, three with A.D.D., one gifted child, and two who speak limited English. Three will have severe behavior problems.

Each business person must complete lesson plans at least 3 days in advance with annotations for curriculum objectives, and modify, organize, or create materials accordingly.

They will be required to teach students, handle misconduct, implement technology, document attendance, write referrals, correct homework, make bulletin boards, compute grades, complete report cards, document benchmarks, communicate with parents, and arrange and attend parent conferences.

They  also must supervise recess and monitor the hallways.

They must attend workshops (180 hours), faculty meetings, and curriculum development meetings. They must also tutor those students who are behind and strive to get their two non-English speaking children proficient enough to take the standardized tests.

If sick or having a bad day, they must not let it show.

Each day they must incorporate reading, writing, math, science, and social studies into the program. They must maintain discipline and provide an educationally stimulating environment at all times. The business people will only have access to the golf course on the weekends, but on their new salary they will not be able to afford it anyway. There will be no access to vendors who want to take them out to lunch, and lunch will be limited to 30 minutes. On days when they do not have recess duty, the business people will be permitted to use the staff restroom as long as another survival candidate is supervising their class.

They will be provided with two 40-minute planning periods per week while their students are at special events.

If the copier is operable (varies), they may make copies of necessary materials at this time. They cannot surpass their daily limit. They also must continually advance their education on their own time at their own expense.

The winner will be allowed to return to his or her non-education job.

———

Having a System is Superior to Having aTalent

Working in Harlem under contract for three years with the New York City Board of Education taught me an invaluable lesson: Having a teaching SYSTEM is superior to talent when a teacher faces challenging behaviors in the classroom.

The assistant superintendent and I were very impressed while observing a teacher one year. We agreed that the teacher was a “natural.” However, when I visited the teacher the following year, she told me three boys were such challenges that she could use some assistance.

Even teachers with a “natural talent” are challenged by student behaviors that teachers in former generations did not confront. To retain the joy that the teaching profession offers and to reduce one’s stress,  a SYSTEM to rely on can help significantly. THE DISCIPLINE WITHOUT STRESS TEACHING MODEL describes such a SYSTEM. It contains four phases:

I. TEACHING PROCEDURES
The first phase differentiates classroom management from discipline. DISCIPLINE is about self-control and impulse management and is the student’s responsibility. CLASSROOM MANAGEMENT is about teaching, practicing, and reinforcing procedures and is the teacher’s responsibility. The key to effective classroom management is not to assume anything—but to teach procedures for everything.

II. THREE PRINCIPLES TO PRACTICE
This second phase describes three universal principles that inspire and induce students to initiate their own changes. The principles are POSITIVITY, CHOICE, and REFLECTION. Using just these three principles can change a person’s personal and professional life.

III. BEING PROACTIVE IN DISCIPLINE
This third phase describes THE RAISE RESPONSIBILITY SYSTEM. It starts with being PROACTIVE by teaching a hierarchy of four (4) concepts relating to social (and personal) development. The hierarchy inspires students to WANT to behave responsibly. This is in contrast to the usual approach where the teacher reacts only AFTER an irresponsible behavior occurs. Teaching the levels at the outset has students wanting to behave responsibly ,reduces stress, and is both more efficient and effective.

After teaching the concepts, CHECKING FOR UNDERSTANDING is used when a disruption occurs. If misbehavior continues, then GUIDED CHOICES are used to help the student develop a procedure to help him/herself—or in severe cases, to elicit a consequence.

The approach is totally noncoercive (but not permissive) and employs internal motivation—rather than relying on shorter-lasting external manipulations of threats, punishments, or rewards.

IV. USING THE SYSTEM TO INCREASE ACADEMIC PERFORMANCE
This phase has students becoming motivated to put forth effort to increase learning—without the teacher’s use of any external motivators. Instead, the teacher refers to the four (4) concepts of the hierarchy. First, pictures are painted of the concepts in students’ minds BEFORE students engage in a lesson or activity. Then AFTER the activity, students take just a moment to REFLECT on their chosen concept. Students want to achieve at the highest level just by the nature of the hierarchy. By being PROACTIVE BEFORE and employing REFLECTION AFTER, motivation toward learning is significantly increased.

A Creative Procedure

Although procedures are the foundational step to efficient instruction and reducing discipline problems, sometimes we forget to be creative in their establishment.

In some cases, the teacher might create a new CLASSROOM PROCEDURE to proactively deal with misbehavior from certain students. In other words, rather than reacting to the same type of misbehavior day after day, the teacher might restructure the environment more carefully in a way that would allow immature students to be more careful.

Here is an example posted on the Yahoo group Discipline Without Stress:

This year in our primary classroom, we have a number of students who find it difficult to maintain appropriate behaviour in the cramped quarters of the cloakroom at dismissal time. To deal with this, we simply CHANGED OUR PROCEDURES for the cloakroom. Rather than having the whole class go into the cloakroom at the same time (which has always worked in previous years,) we divided the students into three groups (with the three most immature students each in a separate group). Now, each group has a turn in the cloakroom while the other students sit at their desks and chat with the teacher. As each group finishes up in the cloakroom, they return to their desks and a different group of children go and get their belongings.

Our problem was solved–not by trying to change the children–but by changing the routine.

Eliciting Procedures

The question was asked: “How can I talk to my students or help them to change without their leaving the classroom?”

Kerry responded:

In my primary classroom, the kids aren’t yet able to read or write well enough to do written activities and in my high school job at the alternate school, having students write about their behavior would be seen as too negative. The type of student we have there would simply get up and leave the school, or more likely, just swear at us.

I think that a student can be given a fresh start each day provided that the same type of action doesn’t keep being repeated. In other words, when a particular type of behavior has been dealt with once, the student is expected to maintain a higher level of behavior with regard to that type of situation from then on.

Remember, the power of the system comes from eliciting solutions from the student. If a student has completed a self-referral on one day, I would elicit—right at that moment—what should happen if the behavior does not improve. I would have the student come up with a suggestion for how the situation should be dealt with if the student chose to misbehave in the same way again. This takes the responsibility and stress off the teacher and places it on the student where it belongs. If a student doesn’t come up with any suggestion(s), you can provide a number of them yourself or you can describe ideas based on what you have seen other students choose in the past.

In some cases, the student simply needs a procedure. For example, a few years ago my teaching partner and I had a student who was undergoing tests to determine whether or not he had some form of autism. In the beginning of the year, he was often the last student entering the school after recess or lunch—late by five or ten minutes. Apparently, he had had this habit much of the previous year in Kindergarten, too. Although at first we were annoyed and sometimes even angered by this behavior, we calmed down and decided that rather than getting angry, it would be better to help him by giving him a procedure to follow. In the end, it was actually very easy.

First, we had a discussion about the fact that when he came in late, we might seem angry, but really we were worried, not angry. We were worried for his safety. We asked him if he understood why it was important to come in on time, but he honestly didn’t seem to know. We had to explain that we were worried that if he was out in the back of the school, as he typically was when the bell rang, there would be no adults to supervise him. We explained that someone could drive by, see him, and actually take him away. We would hate for that to happen! (He didn’t like the sound of that idea either.)

We didn’t do this to threaten him through fear but simply to help him understand the seriousness of the situation. He really didn’t understand why there should be a concern about coming in late. Then we gave him a procedure: When the bell rang, he was to run to the school door. If he didn’t hear the bell but noticed all the other kids running, that also would be a sign that he should run, too. That did it. After that when the bell sounded, he ran and was rarely ever late.

Here’s another example: We set up a meeting with the counselor and a concerned mother. Part way through the meeting when three teachers, a counselor, and the mother were all feeling discouraged (because we couldn’t think of anything to do with this challenging child), he appeared at the door, and so we invited him to join us. Again, after going around in circles for some time with this very bright boy who would never ever own up to any blame in any situation, the counselor suggested that we focus on just one troubling behavior. The teachers suggested that it be his “noises” that often destroyed lessons for everyone. With five adults sadly looking at him, he agreed that, yes, he could work on this issue in the next couple of weeks. The counselor wisely planted the suggestion that if he could work to get this one behavior under control, many of his other issues would likely just fall into place quite easily.

The counselor suggested that the student begin a “Noise Journal” which he would keep on his desk. In effect, the counselor suggested a procedure.When the student made a noise, the teacher would give him a signal to fill in the ending to a pre-printed sentence starter that would allow him to think about what had prompted the noise.

He wrote things like:
–I made a noise because I was thinking about being out on the playground.
–I made a noise because I wanted to make Chris laugh.
–I made a noise because I copied Nolan.

As well, there were other sentence starters that said, “I thought about making a noise but didn’t because….”

By reflecting and thinking more carefully about what he had chosen, he was able to stop himself. The counselor made it very clear that the journal was not a punishment but rather a way for the student to help himself reduce his impulses and habit of making noises. It only took a week or so and this child’s behaviour improved. He realized that his behaviour was a choice over which he had control

—–

More suggestions from Kerry regarding challenges are available at her blog.

Classroom Management and Discipline

Much confusion exists between classroom management and discipline. Most education experts and professors of education treat the two as if they were synonymous.

Discipline is the student‘s responsibility and has to do with self-control and impulse-management. In contrast, classroom management is the teacher‘s responsibility and has to do with teaching procedures and making instruction efficient.

To assist in the clarification between the two, I have added a link entitled, “CLASSROOM MANAGEMENT” to my website. The description page describes six links:

1. “Curriculum, Instruction, Management, and Discipline”
–Understanding the differences can pinpoint the cause of a problem.

2. “Rules”
–Rules are meant to control, not inspire. Rules are necessary in games, but between people they immediately create adversarial relationships. This link describes a much more effective approach than using “rules” to promote responsible behavior.

3. “Impulse Control”
–This site can be your most significant source for influencing young people to behave appropriately and responsibly.

4.”Procedures to Consider”
–Shares examples of PROCEDURES, the key to successful classroom management.

5.”Attention Management”
–Shares a simple visual and a procedure for quickly obtaining students’ attention.

6. “Positive Classroom Management”
–Shares an interview about discipline and positive classroom management.

A clear understanding of the differences between discipline and classroom management is the first step in becoming more effective.

Linda Darling-Hammond on “Discipline Without Stress”

A few comments by the renowned educator about the education book :

“The strategies that Dr. Marshall describes for developing humane, responsive, and responsible classrooms are grounded in research AND good practice. They link classroom management concerns to the more fundamental issues of how teachers can create powerful curriculum, teaching, learning, and lasting motivation. I recommend this book to anyone who wants to create a ‘right to learn’ in all classrooms.”
—Linda Darling-Hammond, Ed.D., Professor of Education,  Stanford University,
Author of THE RIGHT TO LEARN, and Director, National Commission on Teaching and America’s Future

The Raise Responsibility System

QUESTIONS:

Here are a few situations most likely to occur in the classroom. They are all social situations. How do you respond using the Raise Responsibility  System?

1. A student tells the teacher another student pulled her hair and won’t stop. She asked the person to stop and she won’t.

2. A boy hits a girl. When asked about the situation the boy says, “She hit me first.” (Usually it’s a tap on the shoulder interpreted as a “hit”)

3. A students says another student keeps calling her names likes “crybaby”.

RESPONSE:

The foundation of the Raise Responsibility System is teaching the hierarchy—which does a number of things, but perhaps the most significant is that it separates the act from the actor (to use Alfie Kohn’s phrase), the deed from the doer, the behavior from the person.

As long as reference is made to a person’s action, that person will be prompted to self-defend. By referring to a level of social development, self-defense is unnecessary because reference is made to something “outside” the person.

Without teaching the levels and continually referring to them in examples for both behavior and learning, you would not be using the system.

Assuming you and your students understand the levels, when an inappropriate behavior occurs, the second phrase of the system is employed. This second phase is referred to as ”Checking for Understanding.” This two-step approach is simply using cognitive learning theory. You have taught; now you check for understanding.

It is this reflection which prompts self-evaluation. And self-evaluation is the most effective approach to influence a person to change.

The youngster has acted inappropriately, so the reflected question to be asked is (privately, if practical), “On what level is that behavior? Remember that the person asking the question controls the conversation. If the student doesn’t answer, continue to ask the same question. A “scripting” of sample conversations is in the book.

If the behavior continues, then go to the third part of the system, “Guided Choices.” The most effective approach here is to elicit a procedure by asking, “What do you suggest we do next time so that you will not be a victim by letting your impulses direct you?” “Do you really want to be a victim of your impulses? If not let’s come up with a procedure so you can be a victor, rather than a victim, when you get that same impulse.”

Specifically in each of the situations above, I would respond by asking: “What level is it when someone bothers someone else?” Then walk away. If bothersome activity continues, go into “Guided Choices.”

Another approach is to say to the “bullying” student, “Don’t worry about what will happen later. We’ll talk about it after class.” This approach will immediately redirect the student’s thinking about his unacceptable behavior.

I would also use solving circles—clearly described in the both the education book and the  parenting book.